Using the Website


By taking access to our website, you stand conforming to the website owner that you have the legal right to do so and use the information made available on the website.


External hyperlinks


External links might be provided for your convenience and better sit experience, but the website owner has no control over them, and no claims are made concerning their content. You use and rely on any external links and the information they include at your own risk. 


Warranties


No express, statutory, or residual warranties, representations, assertions, or guarantees regarding the website are made by the website owner.


Prices


To provide you with the best value, our pricing is determined using the most recent values for precious metals and jewels. Due to fluctuations in the price of the materials, our product prices may occasionally alter.


Please be aware that our prices may change without prior notice and you will be charged the amount indicated for any Piku Jewellery's items at the time of purchase


Disclaimer of liability


As the merchant, we are not liable to bear the responsibility of any loss or harm resulting directly or indirectly from the denial of authorization for any transaction due to the Cardholder exceeding the pre-set limit that has been periodically mutually agreed upon by us and our acquiring bank.


CANCELLATIONS


Orders once placed, cannot be cancelled.


RETURNS


Piku Jewellery Calcutta is genuinely committed to customer satisfaction with regard to our products available on the website. However, we do not accept any returns or refund. For any damaged/defective or wrong products, Piku Jewellery takes the sole discretion to exchange the product unused and in the same condition as received, in its original packaging, along with the invoice. We shall accept your exchange request only if placed within 24 hours of receiving the package along with an unboxing video.

FAQs on Handling & Shipping

Our usual dispatch time is between 12-15 days from the time of placing the order request. However, for customized products, it may take longer. For further details about shipping, DM on our WhatsApp number is available.

For shipping within West Bengal, it’s INR 70, and for other states within India, it’s INR 100. International shipping charges shall vary according to the destination.

Once your order is shipped, you shall receive an update via WhatsApp with the details of the consignment number and courier company carrying your order.

We use “SHIPROCKET” service to deliver your order which is a reliable source. We shall try our best to deliver your product within the expected delivery time. However, delivery time may be delayed depending on the shipping address, and other factors like weather conditions, public holidays, etc.

Note***


You cannot track your order through our website. Nevertheless, you may get in touch with us on WhatsApp for order updates.